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Salesforce implementation · Agentforce 360 · Data 360 · Headless 360

We implement Salesforce and build the governed data foundation your AI runs on.

DHI Dynamics is a Salesforce implementation team. We set up Agentforce 360 and Data 360 inside your org, build the data foundation first, and keep it under the Einstein Trust Layer so it passes audit. Most enterprise AI doesn't fail on the model. It fails on the data and governance underneath it.

SALESFORCE · DATA · AI
Governed data foundationData 360 · permissions · audit trail · zero-copyGoverned AI on topAgentforce 360 · in your guardrailsRetrieveReasonActFoundation first. Then AI that holds.

Hands-on across the Salesforce cloud portfolio

Sales Cloud Service Cloud Marketing Cloud Experience Cloud Industries CRM Analytics

Why most AI stalls

The gap isn't the model. It's the foundation under it.

The pattern across failed enterprise AI is consistent: the data isn't ready, the governance isn't designed, and the pilot stalls. These are market figures, shown as context for the problem we engineer against, not DHI results.

~95%

of enterprise GenAI pilots fail to deliver P&L impact — the root cause is the data and integration gap, not model quality.

Source: MIT NANDA, The GenAI Divide, 2025

~70%

of Salesforce delivery flows through implementation partners — making how the foundation is engineered the deciding factor.

Source: Industry reporting on the Salesforce partner ecosystem

CVSS 9.4

the ForcedLeak prompt-injection chain that could exfiltrate CRM data via an Agentforce agent — a risk class we engineer against.

Source: Noma Labs / Varonis, 2025 (since patched)

Foundation · Data 360

The foundation your AI agents reason on.

AI is only as good as the data it stands on, which is exactly where most pilots break. Data 360 federates Snowflake, Databricks, and your systems into a single governed 360° profile through audited connectors, so Agentforce 360 retrieves from one trusted foundation and acts on truth, not guesses.

  • Zero-copy and governed access to Snowflake & Databricks
  • Harmonized 360° profiles agents can trust
  • Profiled and quality-baselined before any agent ships
Explore Data 360
SnowflakeDatabricksSalesforce360°PROFILEZero-copy access · governed connectors
RetrieveReasonExecuteChatEmailSlackWorkflow

The lead · Agentforce 360

AI agents that don't just answer. They act.

This is where we lead. In what Salesforce calls the agentic enterprise, the agents we engineer on Agentforce 360 retrieve, reason and execute, resolving real work across chat, email, Slack and your workflows. With Headless 360 that reach is API-first, so agents and your own apps act on Salesforce from anywhere. Every behavior is scored against a held-out eval set before go-live, with humans in control and a documented kill-switch.

Retrieve

Grounded in Data 360

Reason

Plans the next best action

Execute

Completes the task end-to-end

Agentic workflows we put to work

Service deflection Sales-ops assist IT & HR self-service in Slack
Explore Agentforce

Our trust principle

Your AI runs inside Salesforce's trust boundary.

We don't pipe your data out to third-party AI tools. Agentforce operates on your governed Salesforce data under the Einstein Trust Layer, with your permissions, sharing rules, and audit trail.

A precise caveat, by design: Integration (MuleSoft, Data 360) moves and federates data through governed, audited connectors, by design and under your control. What stays on-platform is your AI and its reasoning. How we govern it →

What AI on-platform delivers

Where engineered AI shows up.

When agents are grounded in trusted data and built with engineering rigor, the result is work taken off your team and friction out of the workflow — running leaner is the by-product, not the headline.

Less time on the routine

Agentforce-assisted service resolves the repetitive work, so your team spends its hours on the exceptions that need a human.

One trusted view of the customer

Real-time Data 360 profiles give sales, service and marketing the same picture — no reconciling spreadsheets between systems.

Fewer manual handoffs

MuleSoft and Synatic pipelines remove the copy-paste between your systems, so data moves on its own and errors drop.

Why DHI Dynamics

Salesforce engineers who own the outcome.

We implement Salesforce with the rigor of an engineering team: Agentforce 360 and Data 360, built on a data foundation we engineer first. One accountable team carries it from strategy to go-live and stays on it past launch. What you get is the speed, the depth, and the result.

Our story

Salesforce, end to end

We do the real platform work: the data model, flows, sharing rules, Agentforce builds and the integration around them. A working org, not a slide deck.

Engineered, evidence-based method

Computer-science engineers who design, test and prove. Not a junior bench, and not guesswork.

Built on the platform

Agentforce 360 and Data 360, plus the custom software and integration that make them production-grade.

We own the outcome

Strategy, build, deploy, measure. One accountable team that stays on it past launch.

Our clients

Salesforce delivery across industries.

Real Salesforce work for businesses in e-commerce, manufacturing, legal, infrastructure and professional services. This is delivery breadth, the track record behind the method, not a list of enterprise AI references.

Industrial Physics
IndiaCakes
Mr Cloud
PSAdvisory
Tennelli
ClikLawyer
Roasting-Xpress
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Engineer the foundation first. Then ship AI that holds.

Bring your hardest workflow or your biggest Salesforce question. In one working session we'll map where Agentforce 360 and Data 360 deliver on your governed Salesforce data, audit-ready, with engineering rigor and no obligation.